Privacy Policy

GroupJ Pty Ltd is committed to adopting the highest standards to safeguard our customers' personal information.

GroupJ Pty Ltd, like other companies operating in Australia, is bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000.

GroupJ Pty Ltd collection, use and disclosure of personal information is set out below:

What Personal Information does GroupJ Pty Ltd collect and why?
GroupJ Pty Ltd only collects your personal information if you subscribe to our newsletter or if you buy a water tank from us.

The personal information you provide to us permits us to issue newsletters to the correct email address and also helps us accurately complete and fulfil the orders you place with us.

How GroupJ Pty Ltd may use your Personal Information
The personal information you provide GroupJ Pty Ltd may be used for a number of purposes connected with our business operations, which include:

• processing your orders;
• sending you newsletters;
• providing you with products and/or services requested;
• billing you or administering your order;
• dealing with requests, enquiries or complaints and other customer care related activities;
• registering your details and allocating or offering you rewards, bonuses or other benefits and fulfilling any requests or requirements you may have in respect of our and our group companies' loyalty or reward programmes and other similar schemes; and
• carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.

We may also use your personal information for purposes related to those described above which would be reasonably expected by you. For example, we may use your personal information to keep you informed about new products in order to provide better service to you. To opt-out of receiving certain GroupJ Pty Ltd marketing materials, please contact us at Contact Us

We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons.

Sharing your Personal Information
GroupJ Pty Ltd may disclose or receive personal information or documents about you to/from:

• law enforcement agencies to assist in the prevention of criminal activities;
• our suppliers, dealers and agents, or any company for purposes that are related to fulfilling your order and issuing you bonuses and rewards which would be reasonably expected.

Unless you consent, we will not disclose your personal information to other third parties.

Security of your Personal Information
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

How to access your Personal Information
Upon your request, GroupJ Pty Ltd will take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information.

Upon your request, GroupJ Pty Ltd will provide access to your personal information we hold, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.

How to contact us
If you have any queries or concerns, please contact Customer Care by emailing us at Contact Us